FocusPoint Design LLC (“FocusPoint Design,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit www.FocusPointDesign.com or communicate with us through the website.
FocusPoint Design LLC is a Hawaii limited liability company based in Honolulu, Hawaii, United States. For purposes of applicable privacy laws, FocusPoint Design is the organization responsible for deciding how and why personal information submitted through this website is used.
1. Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Your name
- Email address
- Telephone number, when provided
- Business or organization name
- Website address
- Information about your branding, design, marketing, or consulting needs
- Project descriptions, budgets, timelines, and other details included in a message
- Any other information you choose to submit through a contact form or direct communication
Please do not submit Social Security numbers, payment-card information, health information, passwords, confidential trade secrets, or other sensitive personal information through the website.
Information Collected Automatically
When you visit the website, the website platform and its service providers may automatically collect limited technical or usage information, such as:
- Internet Protocol address
- Browser and device type
- Operating system
- Referring website
- Pages viewed
- Date and time of access
- General website traffic and usage information
- Security, error, and operational logs
The website is hosted using ChatGPT Sites. OpenAI and its infrastructure providers may process information needed to host, secure, operate, troubleshoot, and analyze use of the website.
2. How We Use Information
We may use collected information to:
- Respond to inquiries and messages
- Evaluate potential projects
- Prepare proposals, estimates, or recommendations
- Communicate about requested services
- Provide branding, design, marketing, AI-integration, or consulting services
- Operate, maintain, secure, and improve the website
- Understand general website traffic and usage
- Prevent fraud, misuse, or security incidents
- Maintain business and legal records
- Comply with applicable laws, regulations, legal processes, or governmental requests
- Protect the rights, property, and safety of FocusPoint Design, our clients, and others
We will not add you to a marketing email list merely because you submit a project inquiry. Marketing emails will be sent only when you have requested them, consented to receive them, or when otherwise permitted by applicable law. You may unsubscribe from marketing communications at any time.
3. Legal Bases for Processing
Where laws such as the General Data Protection Regulation apply, we rely on one or more of the following legal bases:
- Pre-contractual or contractual necessity: To respond to a request, prepare a proposal, or provide services you have requested.
- Legitimate interests: To operate, secure, analyze, and improve our website and business, provided those interests are not overridden by your privacy rights.
- Consent: When you voluntarily agree to receive marketing communications or when consent is required for a particular technology or use.
- Legal obligations: To maintain required records or comply with applicable law.
4. How We Disclose Information
We may disclose personal information to the following categories of recipients:
Service Providers
We may use service providers that help us operate the website and business, including:
- OpenAI, which hosts and operates the ChatGPT Sites platform
- Website infrastructure and security providers
- Contact-form or email-delivery providers
- Email, cloud-storage, and business-productivity providers
- Professional advisers, such as accountants, insurers, or legal advisers, when reasonably necessary
These providers may process information only as needed to provide their services, comply with law, or protect their systems.
Legal and Safety Disclosures
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with a law, subpoena, court order, or governmental request
- Investigate fraud, misuse, or security incidents
- Enforce an agreement or protect legal rights
- Protect the safety of a person or the public
Business Transfers
Information may be disclosed in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, subject to appropriate confidentiality protections.
5. Sale and Sharing of Personal Information
FocusPoint Design does not sell personal information.
We do not knowingly share personal information for cross-context behavioral advertising or permit third parties to use contact-form information for their own direct marketing.
Disclosure to a website host, email provider, or other service provider acting on our behalf is not treated by us as a sale of personal information.
6. Cookies and Similar Technologies
The website platform may use cookies, local storage, server logs, or similar technologies necessary to:
- Operate and secure the website
- Maintain website functionality
- Prevent abuse
- Measure general website traffic and performance
FocusPoint Design does not intentionally use the website for third-party behavioral advertising.
If nonessential analytics, advertising pixels, embedded marketing tools, or similar technologies are added in the future, we will update this Privacy Policy and provide consent or opt-out controls where required.
Most browsers allow you to block or delete cookies. Blocking necessary technologies may affect website functionality.
Because we do not presently sell personal information or use it for cross-context behavioral advertising, browser “Do Not Track” or Global Privacy Control signals do not currently change our practices. We will recognize legally required opt-out signals if our practices or legal obligations change.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy.
As a general practice:
- Unsuccessful or inactive project inquiries may be retained for up to 24 months after the last substantive communication.
- Client records may be retained for the duration of the relationship and afterward as necessary for contractual, accounting, tax, insurance, dispute-resolution, or legal purposes.
- Website analytics, security logs, and operational data may be retained according to the settings and terms applicable to the website platform and service providers.
We may retain information longer when required by law, necessary to establish or defend legal claims, or reasonably needed to prevent fraud or abuse.
8. Your Privacy Rights
Depending on where you live and the laws that apply, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of information
- Request a copy of certain information
- Object to or restrict certain processing
- Withdraw consent when processing is based on consent
- Opt out of marketing communications
- Lodge a complaint with an applicable privacy or data-protection authority
To submit a privacy request, use the Contact page at www.FocusPointDesign.com and clearly identify the request as a “Privacy Request.”
We may need to verify your identity before completing a request. Certain information may be retained when an exception applies, including records necessary for contracts, taxes, fraud prevention, security, legal compliance, or the establishment or defense of legal claims.
We will not discriminate against you for exercising an applicable privacy right.
9. California Privacy Information
The categories of personal information we may collect, the sources of that information, the purposes for collection, and the categories of recipients are described above.
FocusPoint Design does not sell personal information, does not knowingly share personal information for cross-context behavioral advertising, and does not offer financial incentives in exchange for personal information.
Nothing in this Policy is an admission that FocusPoint Design is subject to the California Consumer Privacy Act or any other particular privacy statute.
10. International Visitors
FocusPoint Design is located in the United States. Information submitted through the website may be processed in the United States or other locations used by our hosting and service providers.
ChatGPT Sites does not currently guarantee that website information will remain within a specific country or region. By submitting information, you acknowledge that it may be processed outside your home jurisdiction, subject to applicable legal safeguards.
11. Information Security
We use reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, email system, transmission method, or storage system is completely secure. We cannot guarantee absolute security.
Please do not submit highly sensitive or confidential information through the general contact form. Confidential project materials should be exchanged only through an approved project channel after appropriate agreements are in place.
12. Children’s Privacy
This website is intended for business owners, professionals, and other adults. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that information from a child under 13 has been collected, we will take reasonable steps to delete it.
13. Third-Party Websites
The website may link to third-party websites or services. FocusPoint Design does not control those third parties and is not responsible for their privacy, security, or content practices.
Review the privacy policies of third-party services before providing information to them.
14. Changes to This Policy
We may update this Privacy Policy when our website, services, providers, or legal obligations change.
The revised Policy will be posted on this page with an updated effective date. Material changes may also be highlighted on the website when appropriate.
15. Contact Us
Questions, concerns, or privacy requests may be submitted through the Contact page at:
Please include “Privacy Request” in the subject or beginning of your message so the request can be properly identified.